Responsible Gambling

Spinko believes gambling should remain an entertaining leisure activity, never a source of financial stress or personal harm. We have implemented comprehensive player protection measures to help you maintain control over your gaming experience. Our platform includes multiple tools designed to monitor and limit your gambling activity, ensuring you can enjoy our games responsibly.

We work closely with our licensing authority and industry regulators to maintain the highest standards of player protection. Our responsible gambling policies are regularly reviewed and updated to reflect current best practices and regulatory requirements. Every member of our team receives training on identifying and responding to potential gambling-related concerns.

Problem gambling can develop gradually, making it difficult to recognise the warning signs. You may be experiencing gambling-related difficulties if you find yourself gambling more frequently or with larger amounts than originally intended. Other concerning behaviours include chasing losses by placing bigger bets, borrowing money to fund gambling activities, or neglecting work, family, or social responsibilities due to gambling.

Emotional indicators can include feeling anxious or irritable when unable to gamble, lying to friends or family about your gambling activities, or experiencing mood swings related to wins and losses. If gambling stops being enjoyable and becomes a compulsive need, this suggests the activity has moved beyond healthy entertainment. Physical symptoms such as sleep problems, changes in appetite, or difficulty concentrating may also indicate gambling-related stress.

Successful gambling management starts with treating it as paid entertainment rather than a way to make money. Set a specific budget for gambling that represents money you can afford to lose without affecting your essential expenses like rent, groceries, or bills. Never gamble with borrowed money or funds designated for important financial obligations.

Establish clear time boundaries for your gambling sessions and stick to them regardless of whether you are winning or losing. Take regular breaks during extended play to maintain perspective and avoid impulsive decisions. Keep gambling activities balanced with other hobbies and social interactions to prevent it from becoming your primary source of entertainment or stress relief.

Spinko provides several limit-setting tools to help you control your gambling expenditure. Deposit limits allow you to restrict the amount of money you can add to your account within specific timeframes, including daily, weekly, and monthly options. These limits take effect immediately when reduced but require a 24-hour cooling-off period when increased.

Loss limits help you cap the amount you can lose during a specified period, automatically preventing further gambling once the threshold is reached. Wager limits control the total amount you can bet across all games within your chosen timeframe. You can adjust these limits through your account settings, and our customer support team can assist you with implementing appropriate restrictions based on your individual circumstances.

Short-term breaks from gambling can help you regain perspective and control over your gaming habits. Our time-out feature allows you to temporarily suspend your account for periods ranging from 24 hours to several weeks. During a time-out, you cannot access your account, place bets, or make deposits, though you can still withdraw any remaining balance.

Cool-off periods provide a structured way to step back from gambling when you feel your behaviour may be becoming problematic. These breaks give you time to assess your gambling patterns and make informed decisions about future play. You can request a cool-off period through your account settings or by contacting our support team directly.

Self-exclusion represents the most comprehensive protection tool available, permanently closing your Spinko account for a minimum period of six months. Once activated, self-exclusion cannot be reversed during the chosen period, and we will reject any attempts to create new accounts using your personal information. This measure provides complete protection from gambling impulses during vulnerable periods.

We also participate in industry-wide self-exclusion databases, helping to prevent excluded players from accessing other licensed gambling operators. If you choose self-exclusion, we will provide information about extending this protection across multiple gambling platforms to ensure comprehensive coverage during your recovery period.

Spinko maintains strict age verification procedures to prevent underage gambling. All new accounts undergo comprehensive identity checks before any gambling activity is permitted. We use advanced verification technology and manual reviews to ensure only adults aged 18 and over can access our services.

Parents and guardians can protect minors by using parental control software to block access to gambling websites. We recommend keeping payment methods secure and monitoring bank statements for unauthorised gambling transactions. If you discover a minor has accessed gambling services using false information, contact us immediately so we can investigate and take appropriate action.

Our reality check system sends automatic notifications during extended gambling sessions, displaying the time you have spent playing and the amount wagered. These reminders help maintain awareness of your gambling activity and provide natural break points to assess whether you want to continue playing.

You can customise the frequency of these notifications based on your preferences, setting them to appear every 30 minutes, hour, or other intervals that work for your playing style. Each reminder displays your current session statistics and offers the option to take a break or set additional limits on your account.

Regular self-assessment helps identify potential gambling problems before they become serious. Consider whether your gambling habits have changed recently, if you spend more time or money gambling than planned, or if gambling affects your relationships or responsibilities. Honest evaluation of your motivations for gambling and emotional responses to wins and losses provides valuable insight into your relationship with gambling.

Professional self-assessment tools are available through various gambling support organisations and can provide structured evaluation of your gambling behaviours. These assessments offer personalised feedback and recommendations based on your responses, helping you understand whether your gambling remains within healthy boundaries or requires professional attention.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

National support: Australia

• Gambling Help Online · Helpline: 1800 858 858
• Gamblers Anonymous Australia
• Self-exclusion: BetStop, the National Self-Exclusion Register

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)